Return Policy

For a more prompt exchange/refund, please keep your packing slip and email. You must call our customer service department to obtain a return authorization number (found below). All returns for refund paid by credit card will receive a credit back to the credit card. Any questions concerning an exchange/refund should be directed to our customer service department at 469-503-8264 or sales@arms-right.com. If merchandise you receive is defective, please call us for instructions.

When returning an item make sure to:

Include a copy of the original packing slip
Note the Return Authorization number of the outside on the packaging*
Ship it via a traceable method (UPS, FedEx USPS w/package tracking)

NOTE: WE CANNOT ACCEPT RETURNS ON AMMUNITION! ITS THE LAW!

 

 

Privacy Policy

Arms-Right.com does not or will not share any personal or email information with any third parties.

 

 

Shipping Policy

We offer shipping though USPS and UPS. If you want a tracking number, please select UPS. We do not ship any International Orders (Including Puerto Rico, Guam, APOs and FPOs). This will include orders that have any connection to International shipments. This goes to both the shipping and billing addresses. There are no exceptions.

 

 

Shipping Restrictions

Handguns Must ship UPS 2nd Day or Registered Priority Mail

 

 

Magazine Restrictions & Policies:

California: Cannot ship more than 10 round magazine (handguns must be on state approved list – list
is model specific)
Hawaii: Cannot ship more than 10 round magazine(applies to handguns only)
Cook County, Illinois: Cannot ship more than 10 round magazine
Oak Park Illinois: Cannot ship more than 10 round magazine
Massachusetts: Cannot ship more than 10 round magazine(handguns must be on state approved list)
New York: Cannot ship more than 10 round magazine(This does not pertain to Firearms Dealers or Gunsmiths who are properly licensed)
Washington D.C.: Cannot ship more than 10 round magazine
Chicago, Illinois: Cannot ship more than 12 round magazine
Aurora, Illinois: Cannot ship more than 15 round magazine
Cicero, Illinois: Cannot ship more than 15 round magazine
New Jersey: Cannot ship more than 15 round magazine
Franklin Park, Illinois: Cannot ship more than 16 round magazine
Maryland: Cannot ship more than 20 round magazine (handguns must be on state approved list, and requires spent cartridge)
Colorado: Cannot ship more than 15 round magazine, or 8 round shotgun (Goes into effect 7/1/2013)

Air Gun Restrictions:
Washington D.C.: Cannot Ship
New York City(including Manhattan, Brooklyn, Bronx, Queens, Staten Island): Cannot Ship
Philadelphia PA: Cannot Ship
Johnson City TN: Cannot Ship
Chicago, IL: Cannot Ship
Illinois(other than Chicago): Any air gun shooting a projectile over .18”, any airgun with a projectile of .18” or larger shooting 700 fps (feet per second) requires FFL dealer
Michigan: Any pellet gun must go to a FFL dealer (All state firearm laws apply to these airguns)
Michigan: Any bb gun with rifled barrel, or that is .22 caliber or greater must go to FFL (All state firearm laws apply to these airguns)
New Jersey: Requires FFL to transfer on all air guns

Blank Firing Guns: Cannot ship to: Chicago, IL, New York City, NY, Virginia

Thompson Center Pistols and Pistol Frames: Cannot ship to: California, New York, Maryland, and Massachusetts

All muzzleloaders to Illinois Must go to FFL Dealer for transfer

Rossi Ranchhand Cannot ship to New York

 

 

Hazmat Regulations:

Ammunition(AM): Going Air $37.50 (All Hawaii and Alaska Orders) per 66 lbs. Cannot ship Postal – Must be UPS Air (either 2nd or Next Day)
Butane(BU): (anything over 33.8 oz receives Hazmat fee):Ground Only (UPS), cannot ship Air or Postal
Aerosol Canisters(UP): Ground only, cannot ship Air or Postal
Birchwood Casey Chemical Products: Cannot Ship to California

Melting Point Restrictions for Firearms: Hawaii, Illinois, Minnesota (Must check with state and see if the firearm meets the proper criteria)

 

 

Umarex Arms Restrictions:

The following guns are considered to be assault weapons in the following states and cannot be shipped there:
HK416 Pistol- California, Connecticut, Hawaii, Maryland, Massachusetts, New York, Washington DC
HK MP5 SD- Connecticut, Maryland, Massachusetts, New York, Washington DC
HK MP5 A5- Connecticut, Maryland, Massachusetts, New York, Washington DC
HK 416D145RS- Connecticut, Maryland, Massachusetts, New York, Washington DC
Colt M4 OPS- Connecticut, Massachusetts, Minnesota, New York, Washington DC
Colt M16 Carbine- Connecticut, Massachusetts, Minnesota, New York, Washington DC
UZI Rifle(.22 Cal)- California, Connecticut, Massachusetts, Minnesota, New York, Washington DC
UZI Pistol(.22 Cal)- California, Connecticut, Hawaii, Massachusetts, Minnesota, New York, Washington DC

Ammunition to New York State: No Internet Retail sales of ammunition is allowed. Ammunition must be sold face to face.(Goes into effect 01/15/2014)

Stun Gun Restrictions: Cannot ship to: Hawaii, Massachusetts, Michigan, New Jersey, New York, Rhode Island or Wisconsin

 

 

Terms and Conditions

Due to the nature of some items that are sold, you must verify your age for the purchase of handgun components, long gun components, or ammunition.

By agreeing to our terms & conditions you are making the following declaration: Declaration of Buyer: “I acknowledge this dealer does not authorize that I may lawfully purchase, possess, carry or operate bows, crossbows, paint pistols, air pistols, air rifles, black powder items, or any other items which I may purchase, in accordance with my state and local laws. I understand the legality of the merchandise I am ordering and I declare that I am of legal age and have no other legal disabilities.”

We DO NOT warranty that you may purchase or possess handgun components, long gun components, or ammunition according to state or local laws. By agreeing to the terms & conditions, you are stating that you are of legal age to purchase the components or ammunition. This certifies that you are an adult and under no legal disability as provided under 18 U.S.C 922D (1) – (7).

NOTE: We require you to be at least 21 years of age to purchase handgun components, long gun components, or ammunition.

 

 

FFL Disclaimer

Firearms will only be shipped to FFL holders. You may use one of dealers listed upon checkout or have your gun shipped to the FFL of your choice, in your state. Doing so, we will need them to fax a copy of their FFL to us beforehand. The buyer also has complete responsibility to ensure they are in full compliance with all applicable local, state and federal law regarding possession of firearms.